Delivery Instructions
1.Shipping Packaging
Packaging environmental reminder: We support EU environmental regulations and will reduce unnecessary labeling/packaging paper products,
Therefore, the product model will be written on the outer packaging bag with an ink pen. Please pay attention to the packaging model.
2.Delivery time and shipping time (for international orders)
The goods will be shipped from Hong Kong - our warehouse will pack the goods completely within 72 hours after receiving the order, and then send them to the European shipping center. When the European shipping center starts shipping to the destination, it usually takes 10-15 working days to arrive at the shipping address,
During this period, we will continuously monitor the logistics status to ensure the normal transportation of orders.
(If it is a non-working day - weekend, then it will be delayed Shipping)
3. Regarding tariffs
The product price is exclusive of taxes. If any taxes are incurred, international order customers are responsible for the taxes in their country of origin
Everything shall be subject to local tax regulations.
4. Return and exchange standards
Due to the wholesale price of the product, we do not accept requests for returns or exchanges that are not related to quality issues.
When there is a problem with the product, we will replace it with a new one for you
To avoid waste, please confirm your own needs before placing an order for purchase.
5. More favorable wholesale prices?
yes! When your purchasing requirement (for a single product) exceeds 1440 pieces, you can send us a request email,
Our customer support will provide you with a super discounted price!
**During the shopping process, if you have any questions, please feel free to contact our customer support at any time, and we will provide you with full support throughout the process.**
Customer service support email: LindaCrystal@foxmail.com